The Museum Service Berlin emerged as a result of the continued development and amalgamation of existing spheres, FührungsNetz (since 1998), Abenteuer Museum (since 1980) and MuseumsInformation Berlin (since 1998). The work we do reflects our years of experience in the fields of education, mediation and care for visitors at the point of interaction between museums and the public. We are delighted to have successful working partnerships with various cultural institutions, which have been established through years of co-operation, and an extensive network of links within the museum and cultural landscape in Berlin. We foster the spreading of culture, literature, film, music, history, technology, sciences, architecture and history - in a way that is true to life and in accordance with specific needs.

Guided Tours

We offer guided tours of various exhibitions for children, young people, families, school groups and adults, which are tailor made to fit individual requirements. Tours in other languages, workshops, discussions, talks by experts, courses, tours for blind and deaf people and tours for teachers are all available. We work with more than 160 aides, all of whom are volunteers. They all have higher education qualifications in their respective discipline and have been trained and certified as museum and city guides. They put themselves forward to work at specific exhibitions and are chosen by the organising partner.


Museumsinformation is a centralised telephone info-service, providing comprehensive information about more than 200 Berlin museums, memorials, castles and archives free of charge, in German and English, every day. In addition, we undertake responsibility for the information, advice and booking service for museums and exhibitions, as required or in part. Twice a year we look after the lines for the Long Night of Museums and, with this experience, we organise the telephone service for special exhibitions, theme years and festivals, like the 5th Month of Photography for example.

On-site Visitor Service

For the exhibitions we are involved with, we also organise a visitors' service. We are there to greet visitors on site and are also responsible for the co-ordination of the trip, ensuring everything runs smoothly and that the visit is an enjoyable on


Published four times a year, museumstip offers information about a wide range of educational events, guided tours and workshops for children, teens, and adults in Berlin’s museums. Alongside the program of the Museum Service Berlin the museumstip also offers individual tours and workshops according to a specific interest. The museumstip is available in many museums, libraries, and cultural and administrative offices, as well as at adult evening classes.

The latest museumstip is displayed here.


Paolo Stolpmann, Management Museum Service Berlin

Museum Service Berlin

+49 (0)30 24749-888

Editorial museumstip
+49 (0)30 24749-851

Our webpage uses cookies to anonymously monitor the usage of the website. For further information please read our Data Privacy Statement.